Elf the Musical

Buddy, a young orphan, mistakenly crawls into Santa’s bag of gifts and is transported to the North Pole. The would-be elf is raised, unaware that he is actually a human until his enormous size and poor toy-making abilities cause him to face the truth. With Santa’s permission, Buddy embarks on a journey to New York City to find his birth father and discover his true identity. Faced with the harsh realities that his father is on the naughty list and his half-brother doesn’t even believe in Santa, Buddy is determined to win over his new family and help New York remember the true meaning of Christmas.

Custom Show

Tailored to Your Vision – Select from our inventory
Flexible & Budget-Friendly – Customized based on your needs
Fully Customizable – Choose Individual Costumes or Full Show

Custom Show Package: Clients are permitted to select individual costumes to create a custom show.

Curated Costume Selection with our In-House Show Coordinator Team – Choose from our extensive inventory to create a custom look for your production.

Sizing Consideration – Costumes will be pulled based on available sizes. Custom Show rentals include alterations.

Production Worksheet – A digital tracking sheet to manage selections, measurements, and approvals.

Flexible Shipping & Pickup Options – Choose to pick up in person or have your costumes shipped. (Shipping is the responsibility of the client.)

Minor Alteration Permissions – Clients may make temporary alterations, provided all items are returned in it’s original condition.

Payment & Deposit

  • We require a credit card on file for every show rental. Clients may pay via credit card, cheque or e transfer.
  • A non-refundable deposit is required in order to reserve your show rental. Once payment has been received, work on your show will commence.

Costume Selection & Alterations

  • Selections will be made based on the costume inventory available. Specific colours, sizes, or materials may not be available.
  • Custom Show rentals include alterations.

Measurements & Fittings

  • The client is responsible for submitting accurate measurements as needed to the Measurement Chart in the Production Worksheet.
  • Clients providing their own measurements for additional alterations are responsible for any discrepancies in fit.

Costume Use & Returns

  • Theatrix Costume House authorizes the client to make minor alterations on items, provided items are returned in their original condition. Clients will be charged a repair fee for each item changed permanently.
  • If requested measurements, communications and/or approval are not submitted within the specified deadlines, the pickup/shipping date will be pushed back or there will be an additional fee to account for the extra labor required.
  • Costume changes can only be made two weeks prior to the pick up or shipment date.
  • Additional charges will be applicable to any requested changes or additions to the costume inventory after the pickup or shipment date.
  • Unused costumes during the rental period are not subject to any refund.

Shipping & Liability

  • Shipping brokerage and taxes is the responsibility of the client.
  • Late or lost shipments are the liability of the third party shipping company.
  • Costumes are to be returned on the date agreed above or late charges will be applied. A non-refundable late fee of 15 % of the total order, per day, is applied to all show rentals returned after the date specified on the rental agreement.
  • The client accepts full responsibility for the safe return of all costumes and for any damages above normal wear. (I.E. cigarette burns, unwarranted stains, makeup, rips and tears or deliberate cutting.